If you've misplaced the shoppers club card or keytag, contact customer service at: --- or firstname.lastname@example.org monday - friday am- pm, saturday & sunday am- pm. Interested in becoming an alpha installer? We hold a free coffee morning on the first friday of every month at the heating hub showroom in rochester please feel free to come along for free advice... Are you interested in our no hassle heating plan? if so, which plan? The baxi works installer loyalty scheme is simple to use and easy to.